Michael Wills new advisor

New Advisor Spotlight – Michael Wills – Ft. Lauderdale, FL

Sales Xceleration is proud to announce that Michael Wills, founder of Top Line Solutions, has joined our team as an Advisor serving the Ft. Lauderdale area business community. Michael is a veteran sales leader with over 20 years’ experience in the transportation and logistics industry. He has led national and global sales teams ranging in…

How Honesty Can Help Maintain Customer Relationships

Sometimes a brutally frank discussion with your customer is your only option.  Over the years, I’ve witnessed a number of customer relationships that deteriorated because the sales representative was unwilling to have an honest and open conversation with their customer. Problems languished and frustrations grew. The sales rep’s fear of angering or embarrassing their contact…

The WIN-LOSS Paradox

In my role as an Outsourced VP of Sales, I work with clients and their sales teams on how to improve sales. Surprisingly, I find there seems to be a shortfall of sales teams who are asked and honestly answer these two key questions: When we WIN – Why do we Win? When we LOSE…

The One-Two Punch for Consulting Success: Strategic Partnerships Plus Word-of-Mouth

Perhaps it’s too simple to be called a “formula” for success, but in today’s small- to medium-sized (SMB) marketplace, a powerful combination still rises to the top: carefully nurtured strategic partnerships along with good old fashioned “word of mouth”. It might be tempting to dismiss these “tried-and-true” methods for generating business growth, but in a…