Forbes – The Business Process Outsourcing Trend: How BPO Benefits Businesses of All Sizes

Business CEO sitting at computer to learn the benefits of business process outsourcing.

In business process outsourcing, or BPO, subcontractors perform essential business operations in lieu of using internal staff. While many businesses have used external service providers, including freelancers, independent contractors and large-scale third-party enterprises at some point, the use of BPO has continued to expand. I expect this trend to escalate year-over-year as businesses of all sizes experience the benefits of business outsourcing firsthand.