In business process outsourcing, or BPO, subcontractors perform essential business operations in lieu of using internal staff. While many businesses have used external service providers, including freelancers, independent contractors and large-scale third-party enterprises at some point, the use of BPO has continued to expand. I expect this trend to escalate year-over-year as businesses of all sizes experience the benefits of business outsourcing firsthand.
Latest posts by Mark Thacker (see all)
- The Business Process Outsourcing Trend: How BPO Benefits Businesses of All Sizes - January 8, 2021
- Why Outsourcing Leadership Roles Is the Best Business Decision You Can Make - January 4, 2021
- Why the Remote Work Revolution Should Squash the Stigma Surrounding ‘Part-Time’ Leaders - December 24, 2020